Privacy Policy
ICP Care Privacy Policy

ICP Care – Privacy Policy

Effective Date: 2024

ICP Care (“ICP Care,” “we,” “us,” or “our”) is a registered 501(c)(3) nonprofit organization. We respect your privacy and are committed to protecting the personal information you share with us through our website and services.

This Privacy Policy explains how we collect, use, store, and share your information, including information related to SMS messaging programs in compliance with A2P 10DLC requirements.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Donation and payment information (processed securely by third-party payment processors)
  • Communication preferences
  • Any information you provide through contact forms, event registrations, volunteer applications, or surveys

We may also collect non-personal information automatically, such as:

  • IP address
  • Browser type and device type
  • Website usage and analytics data
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Provide nonprofit services and program updates
  • Process donations and provide receipts
  • Register you for events or volunteer opportunities
  • Send newsletters, impact reports, and nonprofit updates
  • Deliver SMS notifications and informational messages (with your consent)
  • Improve our website and services
  • Maintain legal and regulatory compliance

3. SMS/Text Messaging Privacy (A2P 10DLC Compliance)

If you opt in to receive SMS/text messages from ICP Care, we may send:

  • Program updates
  • Event reminders
  • Donation-related acknowledgments
  • Volunteer scheduling updates
  • Important organizational announcements

Consent
By providing your phone number and opting in, you consent to receive text messages from ICP Care. Consent is not a condition of purchase or donation.

Opt-Out
You may opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt in again.

Help
For assistance, reply HELP or contact us at:

Email: info@icpcare.org
Phone: (320) 566-9427

Message Frequency
Message frequency varies depending on your engagement and program involvement.

Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.

4. How We Share Information

ICP Care does not sell or rent your personal information.

We may share your information only with:

  • Service providers (email platforms, SMS platforms, donation/payment processors, web hosting, analytics tools)
  • Government authorities if required by law
  • Vendors assisting with nonprofit operations, strictly under confidentiality obligations

5. Mobile Information Sharing Restriction (Required for A2P Compliance)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services (such as SMS providers, customer support, and technical services) is permitted.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Donations and Payment Processing

Online donations may be processed by third-party payment providers such as Stripe, PayPal, or similar services. ICP Care does not store full credit card information on our servers.

Please review the payment provider’s privacy policy for more information.

7. Cookies and Analytics

We may use cookies and analytics tools (such as Google Analytics) to better understand website usage and improve our content.

You can disable cookies in your browser settings, though some website features may not work properly.

8. Data Retention

We retain personal information as long as necessary to:

Provide services
Maintain donation records
Comply with IRS, nonprofit reporting, and legal obligations
Maintain communication preferences

9. Security

We take reasonable steps to protect your personal information, including secure systems and access controls. However, no online system can be guaranteed 100% secure.

10. Children’s Privacy

ICP Care does not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.

11. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to the personal data we hold
  • Request corrections or deletion
  • Opt out of communications
  • Request a copy of your data

To make a request, contact:
Email: info@icpcare.org

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, contact:

ICP Care
Email: info@icpcare.org
Phone: (320) 566-9427

ICP Care – Terms and Conditions

Effective Date: 2024

Welcome to the ICP Care website (“Site”). By accessing or using this Site, you agree to these Terms and Conditions. If you do not agree, please do not use our Site.

ICP Care is a nonprofit organization recognized as a 501(c)(3).

1. Use of Website

You agree to use this Site only for lawful purposes. You may not use this Site to:

  • Violate laws or regulations
  • Infringe intellectual property rights
  • Distribute harmful, abusive, or fraudulent content
  • Attempt unauthorized access to systems
  • Disrupt or damage the Site

2. Donations

All donations made through ICP Care are voluntary.

Donation Processing
Donations may be processed through third-party payment processors. ICP Care is not responsible for issues caused by third-party processors.

Refund Policy
Donations are generally non-refundable. If a donation was made in error, contact us at [Insert Email] within [Insert X days] and we will review the request.

3. Email and SMS Communications

By submitting your contact information, you may receive communications from ICP Care.

SMS/Text Messaging Terms (A2P 10DLC Compliant)
By opting into ICP Care’s SMS program, you agree to receive recurring text messages from ICP Care. Message frequency varies.

Reply STOP to cancel / Help for help
Message and data rates may apply
Carriers are not liable for delayed or undelivered messages

4. Intellectual Property

All content on this Site—including text, graphics, logos, photos, and other materials—is owned by ICP Care or used with permission.

You may not reproduce, distribute, or modify content without written permission.

5. Links to Third-Party Websites

Our Site may include links to third-party sites. ICP Care is not responsible for third-party content, privacy practices, or services.

Use third-party websites at your own risk.

6. Volunteer and Program Participation

Participation in ICP Care programs, volunteering, and events may require additional waivers, eligibility requirements, or consent forms.

ICP Care reserves the right to refuse participation at its discretion when appropriate.

7. Disclaimer

ICP Care provides information for general nonprofit and educational purposes.

The Site and its content are provided “as is” without warranties of any kind, including accuracy, completeness, or reliability.

8. Limitation of Liability

To the fullest extent permitted by law, ICP Care is not liable for damages arising from your use of this Site, including but not limited to:

  • Indirect damages
  • Loss of data
  • Lost donations or transaction issues
  • Website downtime

9. Privacy

Your use of this Site is also governed by our Privacy Policy.

10. Changes to Terms

We may modify these Terms at any time. Updated Terms will be posted with a new effective date. Continued use of the Site means you accept the updated Terms.

11. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], without regard to conflict-of-law principles.

12. Contact Information

If you have questions about these Terms, contact:

ICP Care
Email: info@icpcare.org
Phone: (320) 566-9427